For more than 45 years, EOS has combined a progressive entrepreneurial mindset with cutting-edge technology on a global scale. The approach is based on the company’s extensive data-based analytical expertise as part of its business model. Real-time communication and individualized solutions make up the core of the company’s day-to-day business. The focus is on communicating on equal terms with customers and defaulting payers, managing innovative projects and maintaining a highly efficient infrastructure. The past year has underscored the importance of technology-driven services.
Remote working and collaboration across national borders are also the new normal at EOS, thanks to its international roll-out of Microsoft 365. The migration of the software has already taken place at 13 of the company’s 17 national subsidiaries.
The collection software Kollecto and the new web-based software version Kollecto+ standardize processes for even more efficient receivables management in 12 countries. Last year, EOS in Germany recorded an eightfold increase in the number of users of its FX collection software, which the company developed in-house.
When it comes to information security, EOS does not rely solely on its sophisticated individual solutions, but also uses a cyber risk management tool. It continually measures the company’s own cybersecurity performance and puts EOS at the forefront of the industry in security.
To provide a complete service around the clock, EOS offers chatbots in several countries that automatically answer simple or frequently asked questions. These virtual co-workers like “Lea” or “Tom” successfully handle receivables issues like outstanding payments or fees. As the number of users is Top Technology Projects 2020/21
Working on the development and implementation of digital processes
EOS invested in upgrading its IT core systems
As the examples show, EOS has long since recognized the importance and value of data and has made strategic investments in data-based innovations. There is still a lot of untapped potential for companies in this area. That was one of the findings from the EOS Survey “What’s the value of data?” Thirty-four percent of consumers in Europe, 50 percent in Russia and 33 percent in the USA said they would be prepared to share their data with companies if they were compensated for it. For more details of the survey and other results click (QR code) here to the survey
EOS ITech strives to achieve excellence on all projects, incorporating integrity, technology, ethics, distingushed customer service and knowledge based on the agile principle.Careers
A strong identity gives a company strength and credibility and provides the workforce with orientation: What does EOS stand for? What does the company want to accomplish and how? With last year’s stable result, EOS has shown that having a clear direction, strategy and vision pays off and that stringent cost management helps, especially in times of crisis.
In pursuit of a debt-free world, EOS conducts itself according to firm value-based principles. The company’s working methods and attitudes are aimed at long-term value creation and realizing the company’s ambitious aspiration of making a specific positive contribution that is summed up in “Changing finances for the better”!
The EOS Group is always moving and evolving, proactively adapting to increasingly faster changes and digital developments. Targeted strategic priorities function as a lever to efficiently accelerate the Group’s performance, advance all aspects of the digital transformation, and encourage cultural change.
Our purpose explains why we make the effort that we do, day by day. We are working towards a debt-free world. It is our commitment to dealing fairly with defaulted payers in order to achieve sustainable debt relief.
Our purpose is defined for us in our internal communication. The purpose is the essence of our commitment and attitude. It´ is not defined for external communication. For this purpose, we have the EOS claim, which translates the purpose into benefits for clients and debtors, and shows what we do.