Kollecto Plus is the further development of Kollecto based on new technologies and on a modern architecture. It is a modular based approach by refactoring and carving out functionalities from Kollecto. It still needs Kollecto and is NOT a NEW system.
For our complex and extensive project, we knew immediately: Only an agile approach makes sense. We want to react quickly to the experiences that we have on the technical, technological and organizational level in the course of the project.
It is important to us that our agile setup supports us as best as possible in all project phases, instead of adhering to rigid guidelines or models. So we took the best ideas from LeSS and SAFe and tailored them to the FX project. We used the Spotify model for the cross-team organization. That is why chapters, workstreams and mobs are as much part of our everyday project work as our feature team – so that we get better every day.
Our idea to develop a new core system was born in 2016. In the meantime, more than 80 colleagues work together in six domain teams.
So that we can develop and operate our new debt collection core system FX, we rely on cross-functional teams with experts from the specialist departments and IT. Complemented by DevOps, architecture professionals, data scientists, project management, a team of UI experts and teams of debt collection experts – as representatives of the end users and target group of our product.
The IT Infrastructure division is responsible for numerous technical platforms and IT services with which the EOS Group and its around 6,500 users in Germany and Europe work.
Supporting the DevOps approach to develop our own core applications we offer self-services. With EOS Web Services (EWS), we have developed our own self-service platform that enables our software developers to operate IT systems independently and automatically.
Our Managed Services offer the EOS Group IT services that are precisely tailored to their needs. These services include the service desk, end-user computing, application support and collaboration services.
Our teams and their members are an essential pillar for the provision of professional self- and managed services. Your service-minded attitude and technical skills make a decisive contribution to this. For this reason, continuous training is our daily practice.
Modern IT infrastructures are another pillar. That is why we continuously invest in new technologies, hardware and software as well as in new architectures. A key aspect is the expansion of hybrid IT within the EOS Group. Therefore, the mix of on-prem IT and public cloud components is the basis to be able to provide new IT services quickly and secure our core business with this added value.